Knowing Your Customer with Microsoft’s Jim Eckart

In this episode of Tech Transformation sponsored by Microsoft, we look at the role that security plays in today’s retail and consumer goods environments. We talk with Jim Eckart, Chief Security Advisor for Microsoft, as part of a three-part series that’s digging into some of today’s most pressing security concerns. In this first part, we explore some of the different concerns retailers might have depending on how they interact with consumers. We talk about the privacy matters that come into play during customer support, and we dig into the technologies that are helping retailers and consumer goods companies reduce their risk of fraud.